You can participate in CardFunder through online gift card donations or by hosting CardFunder collection events.

Questions for Online Gift Card Donations

CardFunder Proceeds

How does Compassion use the money donated through CardFunder?
Donations received through CardFunder directly support Compassion’s programs. Proceeds from Individual Online Donations of gift cards are directed to Compassion’s Where Most Needed Fund, a general fund that can be used to provide a variety of essential needs faced by children in poverty.

Gift Cards

Are all gift cards eligible for CardFunder?
In order for Compassion to turn your gift card into a cash donation, it must meet three requirements from our online exchange partner, Cardpool:

  • minimum remaining balance of $15
  • no expiration date
  • issued from a qualifying, national retailer.

Gift cards that do not meet these requirements cannot be processed using the online donation tool and you will receive an error message stating why the gift card cannot be exchanged.

Can I donate a gift card that I've already used but still has a balance?
Yes. Even if you’ve used your gift card to make a purchase, if there is a remaining balance of at least $15 and it meets the other online submission requirements, it can be donated.

Does CardFunder accept gift cards from local businesses?
No. Gifts cards from local businesses are not accepted by our gift card exchange partner, Cardpool, for online processing.

How does Cardpool value the gift cards?
Cardpool is a gift card exchange service, so they must find a buyer for each qualifying gift card that is submitted. The rates offered for gift card exchanges vary depending on the merchant.

How do I receive a receipt for my gift card donation?
Cardpool will provide you with the exchange value of your gift card during the online donation process. Compassion is not providing tax receipts for donated gift cards.

Questions for CardFunder Collection Drives

CardFunder Proceeds

How does Compassion use the money donated through CardFunder?
Donations received through CardFunder directly support Compassion causes. Proceeds from CardFunder collection events can be designated to one of three Compassion causes – Where Most Needed, Malaria Intervention or Water of Life program. Groups designate their cause selection on the Plan a Drive form.

If our group is already involved in a specific Compassion program, can we designate our proceeds toward our existing effort?
Depending on the nature of your existing Compassion relationship, it may be possible for your event to designate your proceeds toward that effort. Please contact Josh Hansen at JoHansen@us.ci.org.

Gift Cards

Are all collected gift cards eligible for CardFunder?
All gift cards can make a difference. There are specific requirements from our partner, Cardpool, to convert the cards into cash donations (see below). For non-qualifying gift cards, you can keep those for use in the local community.

In order for cards to be converted to cash, the collected gift cards must meet these requirements:

  • minimum remaining balance of $15
  • no expiration date
  • issued from a qualifying, national retailer.

If we are collecting gift cards, how can we tell if they qualify?
We want CardFunder collection events to be easy, fun and impactful, so we do the work to determine if the gift cards you collect are qualifying. Simply sort and tally all of the cards collected and we’ll take care of the rest. Non-qualifying gift cards can be used in your local community.

Our CardFunder event also includes online donation of gift cards, what if those cards are non-qualifying?
Non-qualifying gift cards cannot be processed using the online donation tool, and the donor will receive an error message stating why the gift card cannot be exchanged.

Can I donate a gift card that I've already used but still has a balance?
Yes. Even if you’ve used your gift card to make a purchase, if there is a remaining balance, it can be donated through CardFunder.

Does CardFunder accept gift cards from local businesses?
Gifts cards from local businesses are not accepted by our gift card exchange partner, Cardpool, for processing. Non-qualifying gift cards can be used in your local community.

How does Cardpool value the gift cards?
Cardpool is a gift card exchange service, so they must find a buyer for each qualifying gift card that is submitted. The rates offered for gift card exchanges vary depending on the merchant.

How do I receive a receipt for my gift card donation?
Compassion is not providing individual tax receipts, however your organization will receive a statement of total funds raised at the conclusion of your event.

Planning Your Event

How long does a CardFunder event last?
Your organization determines how long you want your CardFunder event to last. It can be as short as a few hours or it can be an ongoing collection effort with no set end date.

How will I know how much our organization was able to raise for Compassion?
At the conclusion of your event, Compassion will provide you with a statement of total funds raised.

Can I still donate my gift cards through CardFunder after our even has ended?
Absolutely! CardFunder is an ongoing, year-round program, and you can donate your gift cards through your organization at any time or by using the online donation tool. Ask your event organizer if your CardFunder event will last a specific period of time, or be maintained as an ongoing collection effort.

CardFunder Materials

Do I have to return our CardFunder activation materials?
No. The CardFunder activation kits and other materials are yours to keep.

Our organization is hosting an online donation campaign, can we still get an activation kit with posters, etc.?
You are welcome to order a CardFunder Activation Kit to support your campaign. Please contact Josh Hanson at JoHansen@us.ci.org.

How do I order more materials for our CardFunder event?
If you need to order additional CardFunder materials, please contact Josh Hansen at JoHansen@us.ci.org.

CardFunder Resources

CardFunder is designed to be easy, so we encourage you to access our Social Media Toolkit or download PDFs for information on Compassion causes.

Social Media Toolkit

Causes You Can Support